Frequently Asked Questions
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Frequently Asked Questions *
Who is Storm Scooters PTown?
Storm Scooters PTown is Provincetown's locally owned scooter and bicycle rental company, conveniently located at 322 Commercial Street, just steps from MacMillan Pier. We offer electric scooter rentals and pedal bike rentals, making it easy to explore Provincetown in a fun, affordable, and eco-friendly way.
What can I rent?
We currently offer:
Electric scooters
Pedal bikes
Complimentary helmets
Locks for overnight rentals and stops around town
Whether you're looking for a quick ride through town or a leisurely ride to the beach, we have the perfect rental for you.
How do I rent?
Simply visit our shop at 322 Commercial Street, where our staff will help you choose the right scooter or bike, review the rental agreement, answer any questions, fit you with a complimentary helmet if you'd like one, and get you on your way in just a few minutes.
Reservations are welcome, and walk-ins are always encouraged.
Do I need a reservation?
Reservations are recommended during busy weekends and holidays, but walk-ins are always welcome whenever rentals are available.
How old do I have to be?
Riders must be at least 16 years old to operate an electric scooter.
There is no minimum age requirement for pedal bike rentals. However, riders under the age of 18 must have a parent or legal guardian complete and sign the rental agreement on their behalf.
Do I need a photo ID?
Yes. A valid government-issued photo ID is required for every rental.
Where can I ride?
Our scooters and bikes are a great way to explore Provincetown. Before your ride, our staff will review recommended routes, local regulations, and any restricted areas to help ensure a safe and enjoyable experience.
Do you provide helmets?
Yes! A complimentary helmet is available with every scooter and bike rental. While helmet use is strongly recommended, each rider is responsible for choosing whether to wear one and for using it properly.
Can I rent overnight?
Yes. Overnight rentals are available for both scooters and pedal bikes.
Locks are available so you can securely park your rental while shopping, dining, or enjoying Provincetown. Please remember that all rentals must be returned to our shop by the agreed return time.
Where do I return my rental?
All scooters and bikes must be returned directly to Storm Scooters, located at 322 Commercial Street, Provincetown, where they will be checked in by a member of our staff.
Leaving equipment anywhere else—including hotels, sidewalks, public bike racks, residences, or any other location—is considered a failure to return the equipment and may result in additional charges.
What happens if I return my rental late?
Rental charges continue until your scooter or bike has been physically checked in by a Storm Scooters team member. Additional fees may apply if equipment is returned late or to an unauthorized location.
Can someone else ride my rental?
No. Each rental is assigned to the individual listed on the rental agreement and may not be loaned, subleased, or operated by anyone else.
Can I ride after drinking alcohol?
No. For everyone's safety, scooters and bikes may not be operated while under the influence of alcohol, drugs, or any other impairing substance.
What happens if my rental is damaged or lost?
Renters are responsible for damage beyond normal wear and tear, repair costs resulting from misuse or negligence, lost or stolen equipment, and missing accessories such as helmets, locks, keys, baskets, or chargers.
What if I have a problem during my rental?
If you experience a mechanical issue or need assistance during your rental, call us immediately at 508-413-9737. Our team will do everything possible to get you back on the road quickly and safely.
Do I have to follow traffic laws?
Yes. All riders must obey Massachusetts traffic laws and the Town of Provincetown's regulations. Riders are responsible for operating safely and for any tickets, citations, impound fees, or retrieval costs resulting from violations.
Why choose Storm Scooters PTown?
Locally owned and operated
Convenient location at 322 Commercial Street
Just steps from MacMillan Pier
Complimentary helmets available with every rental
Hourly, half-day, daily, multi-day, and weekly rentals
Overnight rentals available
Locks available for overnight rentals and stops around town
Friendly local staff with route recommendations
Fast, simple rental process
Eco-friendly transportation for exploring Provincetown